Refund Policy

Overview

At The Whole Life®, we are committed to your satisfaction. This Refund Policy outlines the terms and conditions for refunds on our services and products.

Subscription Services

We offer a 30-day money-back guarantee for all new subscription purchases. If you are not satisfied with our service within the first 30 days of your initial subscription, you may request a full refund.

• Refund requests must be submitted within 30 days of the original purchase date
• Only the first subscription period is eligible for refund
• Renewal subscriptions are not eligible for refunds
• Refunds will be processed within 5-10 business days

Digital Products

Due to the digital nature of our coaching content, educational materials, and downloadable resources:

• Digital products are generally non-refundable once accessed
• Technical issues preventing access may qualify for a refund or replacement
• Contact support immediately if you experience technical difficulties

Physical Products

For physical products purchased through our platform:

• Products may be returned within 30 days of receipt
• Items must be unused and in original packaging
• Customer is responsible for return shipping costs
• Refund will be issued once the return is received and inspected

Cancellation Policy

You may cancel your subscription at any time:

• Access continues until the end of your current billing period
• No refunds for partial months or unused portions
• You can cancel through your account settings or by contacting support

How to Request a Refund

To request a refund:

1. Contact our support team at [email protected]
2. Include your order number or account email
3. Provide a brief reason for the refund request
4. Our team will review and respond within 2-3 business days

Exceptions

Refunds may not be available in the following situations:

• Account violations or Terms of Service breaches
• Fraudulent activity or chargebacks
• Promotional or discounted items (unless stated otherwise)

Contact Us

If you have questions about our Refund Policy, please contact us at: